Shipping

We offer free shipping within the United States and worldwide shipping options.

United States
Free shipping on all orders.
Estimated delivery: 3–5 business days.

International
Free worldwide shipping on orders $100+.
Standard shipping: $12.90
Estimated delivery: 5–8 business days.

Please note that international delivery times may vary depending on destination and customs processing.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer.

If a package is returned due to unpaid duties or taxes, the product cost will be refunded and original shipping fees will be retained.

Damages

If your order arrives damaged, please contact us within 48 hours at
business@luizajewelry.com with a photo of the item.
We will gladly assist you with a replacement.

Tracking

All orders include tracking information, which will be sent via email once your order has shipped.